💳 Refund terms
If you are not satisfied with Simple, you might be eligible for a refund if you request it within the first 30 days after the subscription charge.
To proceed, please follow these steps:
Cancel your subscription to avoid future charges. To learn how to cancel your subscription, please follow the steps in the "How do I cancel my subscription or introductory plan?" article.
Contact our support team by using the widget
in the lower right corner.
Keep in mind that uninstalling the app or deleting your account doesn’t automatically cancel your subscription—you’ll still be charged.
From time to time, we offer commitment subscriptions providing you with the option to subscribe to the App for a predetermined duration (3 months, 10 months etc.) at a reduced price per month.
Generally, commitment subscriptions cannot be canceled until the commitment period expires. You can still request immediate cancellation and refund in the following cases:
You cancel based on the applicable cooling off period in your jurisdiction (in any);
You contact our support team by using the widget
in the lower right corner within 7 days following the date you purchased a commitment subscription and request cancellation.