❗ If your subscription was purchased via our website, please check this article instead: How to get a refund if you subscribed on our website
How to get a refund
If you purchased your subscription within 48 hours:
You may be able to get a refund directly from Google Play depending on the details of the purchase. Follow these instructions.
After 48 hours:
1. First of all, please prepare your Google Play order number. When you make a purchase via Google Play, they send you a confirmation email. The order number (GPA) can be found there. It will begin with "GPA" followed by a series of numbers, such as GPA.1234-1234-1234-12345.
2. Please submit a new request to our support team by using the widget 
in the lower right corner, and include your order number in the message.
Please also include the following information, if possible:
- Your UserID from the Simple app;
- The email you used for signing up;
- Date and time of the charge;
- Transaction ID (if you paid via PayPal);
- Last four digits of your card (if you used your credit card).
3. The team will get back to you as soon as they're available. They'll be happy to help! 🍃