If you would like to delete your account or request data deletion, please follow the steps below.
Privacy Compliance Note: We follow global privacy regulations such as the GDPR and CCPA to ensure your rights are respected.
In-App Account Deletion
Open the app and navigate to your profile by tapping the profile icon at the top of the Home/Track screen.
Scroll down and tap Delete Account:
Follow the prompts to confirm account deletion. You will see a confirmation screen informing you that your request has been submitted.
Request Account or Data Deletion via Email
You can request account or data deletion by emailing us at [email protected].
Alternatively, you can contact our customer support team by clicking on the widget 
in the lower right corner. Please include the email address of the account you would like us to delete from our system.
You can also follow the instructions on how to delete your account and request account deletion by following this link.
IMPORTANT NOTES
Account Deletion is Permanent: Deleting your account cannot be undone. All associated data will be permanently removed unless retention is required for legal or regulatory purposes.
Subscription Cancellation: Ensure any active subscriptions are canceled before deleting your account. For guidance, visit this article.
Frequently Asked Questions
What happens to my data after account deletion?
When your account is deleted, we permanently remove all associated data from our systems, except for data that may need to be retained for legal or regulatory purposes (e.g., tax or compliance requirements).Can I recover my account after deletion?
No, account deletions are permanent. If you wish to use our services again, you’ll need to create a new account.Is account deletion available in all regions?
The availability of the in-app deletion process varies by region due to jurisdictional requirements. If the in-app process is unavailable, you must request deletion via email.