You can only restore your subscription if you've purchased it via the App Store or Google Play. If you've purchased it on our website, please contact our support team by opening the widget in the lower right corner so we can assist you.

Here's how you can restore your premium subscription in case you switched to a new phone or logged in using the wrong credentials.

1. Tap your profile icon at the top of the app (in some versions of the app the profile icon might be located on the right side):
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2. Scroll down and tap Manage subscription(s):
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3. On the subscription pop up, use the Restore button to restore your previous purchases.

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If the subscription is restored correctly, the premium content in the Simple app will be unlocked.

That's it! If your subscription isn't restored correctly, please contact our customer support team by clicking on the widget in the lower right corner or emailing us at [email protected].
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