If you would like to delete your account or request data deletion, please follow the steps below.
Privacy Compliance Note: We follow global privacy regulations such as the GDPR and CCPA to ensure your rights are respected.
In-App Account Deletion
Go to your Profile section by tapping the profile icon in the top right corner of the My plan tab.
Scroll to the bottom of the profile page and tap the gear icon/settings option
The Delete Account option appears at the bottom of the Settings screen. Scroll down and tap Delete Account:
Check the box and follow the prompts to confirm account deletion. You will see a confirmation screen informing you that your request has been submitted.
Request Account or Data Deletion via Email
You can request account or data deletion by emailing us at at [email protected].
IMPORTANT NOTES
Account Deletion is Permanent: Deleting your account cannot be undone. All associated data will be permanently removed unless retention is required for legal or regulatory purposes.
Subscription Cancellation: Ensure any active subscriptions are canceled before deleting your account. For guidance, visit this article.
Frequently Asked Questions
What happens to my data after account deletion?
When your account is deleted, we permanently remove all associated data from our systems, except for data that may need to be retained for legal or regulatory purposes (e.g., tax or compliance requirements).Can I recover my account after deletion?
No, account deletions are permanent. If you wish to use our services again, you’ll need to create a new account.Is account deletion available in all regions?
The availability of the in-app deletion process varies by region due to jurisdictional requirements. If the in-app process is unavailable, you must request deletion via email.